Apr 10, 2018 CERT.Global 4819times

Personal Information Management System (PIMS, BS 10012:2017) Auditor / Lead Auditor Training Course

Through the management system audit and certification, the organisation can demonstrate its ability on legal (i.e. EU GDPR, DPA, IPRs), legislationstandards (i.e. ISO, IEC, IEEE), contractual obligation (i.e. Trade Secret, IP), policy and procedures compliance.

Also the competence to plan, operation and continual improvements the management system to control the risks and achieve its expected outcome.


The successful completion of Personal Information Management System (PIMS) Auditor / Lead Auditor Training Course, is pre-requisite and essential to become a PIMS Auditor.  

To participate this training course, the following prior knowledge were expected: 

  1. Knowledge of Management System Compliance (ISO 19600)
    • Process approach (Plan-Do-Check-Act)
    • Business overall compliance risk management (ISO 31000), includes legal, legislation, contractual obligations, standards, policies and procedures.
    • Top management leadership, other roles and responsibilities to support management system
    • Consideration of planning a management system - identify the organisational and technical measures to manage the identified risk
    • Supporting required by the management system 
    • Management system operation consideration - monitoring, reporting and communicating 
    • Performance evaluation of a management - objectives evaluation, Internal Audits and Management Review 
    • Continual improve the effectiveness of a management system
  2. Knowledge of personal information management principles and concepts, includes but not limited to:
    • lawfulness, fairness and transparency;
    • purpose limitation
    • data minimization 
    • accuracy
    • storage limitation
    • integrity and confidentiality
  3. Management system audit (ISO 19011)
    • Audit programme management 
    • Initial the audit
    • Prepare for an audit
    • Document review
    • Preparing for on-site audit
    • Audit skills
    • Conducting on-site audit 
    • Preparation of Audit evidences and findings
    • Audit report
    • Audit follow-up 
  4. BS 10012: Knowledge of the requirements of BS 10012 and the commonly used personal information management terms and definitions.
  5. Understand the management system certification requirements, i.e. ISO/IEC 17021-1 Conformity assessment - Requirements for bodies providing audit and certification of management systems - Part 1: Requirements 

Note. You are advised that course examination questions can relate to any requirement of BS 10012 and the expected prior knowledge. For delegates who do not have these, we recommend attending our foundation training course. 

Who should attend?

This is intended for those who will be involved in leading audits of a PIMS that conforms to latest  BS 10012in any organization.

Suggested job functions and their teams include:

  • DPO (data protection officer) and representatives 
  • Information security managers
  • IT and corporate security managers
  • Corporate governance managers
  • Risk and compliance managers
  • Information security consultants

Learning objectives

  • Learn how to explain the purpose and business benefits of an PIMS, of PIMS standards, of management system audit and of third-party certification
  • Learn how to explain the role of an auditor to plan, conduct, report and follow-up an PIMS audit in accordance with ISO 19011 (and ISO 17021) where appropriate
  • Learn how to plan, conduct, report and follow-up an audit of an PIMS to establish conformity (or otherwise) with BS 10012 in accordance with ISO 19011 (and ISO 17021 where appropriate)

Course benefits

  • Your organization will have an internal resource and process to be able to conduct its own audit of its PIMS to assess and improve conformance with BS 10012
  • You will gain a professional qualification that certifies that you have the knowledge and skills to be able to lead a team to conduct an audit of an PIMS in any organization
  • Successful auditing will improve the protection of any organization’s personal data to meet market assurance and corporate governance needs
  • Understand how to identify gaps in an PIMS system
  • Accurately audit will be able to provide continuous improvement to a management system
  • Meet training requirements for auditor certification 

Course outline

Day 1, management system knowledge (BS 10012)

  • The benefits of PIMS
  • Process approach, Plan-Do-Check-Act (PDCA) and PIMS
  • PIMS terms and definitions 
  • The PIMS processes and meaning for PIMS auditor
  • Documented information for PIMS

Day 2, guidelines for auditing management systems (ISO 19011 and ISO 17021)

  • Purpose of audit
  • PIMS internal audit, supplier audit and certification audit requirements
  • Audit processes
  • Auditor responsibilities 

Day 3, simulate the process of planning, preparation for an audit

  • Planning an audit
  • Preparation of audit work documents includes checklist
  • Conduct a Stage 1 audit (document review)
  • Prepare a Stage 2 (on-site) audit plan

Day 4, simulate the opening meeting, on-site audit activities, and role-play

  • Opening meeting 
  • Role play for audit scenarios 
  • Practice audit skills of collecting audit evidence
  • Prepare audit findings, includes conformance, non-conformity (NC), and opportunity for improvement (OFI) 
  • Prepare audit report 

Day 5, simulate the closing of on-site audit - close meeting and follow-up

  • Closing meeting 
  • Audit follow-up
  • Management system certification 
  • Course examination 

What's included?

  • Course material
  • Course examination 
  • Course certificate

Organizational information

  • Delegates should note that there are evening works during the course
  • The minimal numbers of delegates for this course is 4 and maximum is 20. If the students less than 4, the course will be postponed.
  • This course is facilitated by TKSG.Global online learning management system (LMS). The participants should have the capability to use their own PC, laptop notebook or suitable mobile devices to access the LMS.
  • This course is run in collaboration with CQI/IRCA Approved Training Partner - Hermes infotech Inc.

Additional Info

Venue (地點): Public or In-house training
Time (時間): 40 hours
Facilitator (講師): Authorized tutor

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