Displaying items by tag: IT Services
IT Service Management Systems (ITSMS, ISO/IEC 20000-1:2011) Auditor / Lead Auditor Training Course
(Registered Course Nr. PR321 / A17576)
Through the management system audit and certification, the organisation can demonstrate its ability on legal, legislation, standards (i.e. ISO, IEC, IEEE), contractual obligation (i.e. service level agreements), policy and procedures compliance.
Also the competence to plan, operation and continual improvements the management system to control the risks and achieve its expected outcome.